This link will allow you to choose either to call or e-mail Customer Support. Please contact LifeProof Customer Support to file a request for a warranty replacement for your case by going to the following link: What do I do now?Ī: If your LifeProof case failed the initial water test, you do not need to contact the TWPP department nor file a Service Request for the case. Q: My LifeProof case failed the initial water test. TWPP is a limited warranty made by the manufacturer of the LifeProof case, Otter Products, LLC, and therefore, is included at no cost to you with your purchase of a LifeProof case through select retailers. Q: What if I just want to purchase the TWPP Limited Warranty without a new case?Ī: The TWPP Limited Warranty is not available for purchase. Q: What are the business hours for the TWPP department?Ī: The TWPP department is open 24 hours a day, 364 days a year.Ī: Contact the TWPP Department online to have one of our customer service representatives contact you. Be aware that if you don't register you will not be able to use the TWPP Limited Warranty in the future. Q: What if I do not wish to use the TWPP Limited Warranty?Ī: You are not required to register if you do not wish to use the TWPP Limited Warranty.
SERIAL NUMBER ON LIFEPROOF CASE FRE FULL
Register your electronic device at time of purchase and if your electronic device fails as a consequence of water damage due to a material or workmanship defect of the LifeProof case, you will receive a reimbursement check based on depreciation schedule in the terms and conditions up to one full year from the time of purchase.
SERIAL NUMBER ON LIFEPROOF CASE FRE REGISTRATION
Q: Why register for the TWPP Limited Warranty?Ī: Registration is required for the TWPP coverage to be effective. The TWPP Limited Warranty includes coverage of your electronic device as a consequence of water damage due to a material or workmanship defect of the LifeProof case. General Questions About the Total Water Protection, Limited Warranty, also referred to as “TWPP Limited Warranty”Ī: TWPP is a limited warranty that is included with your purchase of a LifeProof Case when purchased through select retailers.
0 kommentar(er)
